Fabrizio Alvear, Co-President of ePost Global, was recently featured in Authority Magazine in an in-depth interview on best practices for cross-border e-commerce. Reflecting on his journey from warehouse worker to executive leader, Alvear shared lessons in resilience, trust, and operational excellence.
He emphasized the importance of working with partners who go beyond basic shipping and can guide merchants through trade compliance, customs processes, and regional regulations:
“Partner with experts who understand the complexities…They need to understand your products and be able to get them pre-approved for shipping to specific regions.”
Alvear also discussed ePost’s investment in facility automation, advanced cargo screening, and international returns hubs – particularly in Canada and Western Europe – to reduce costs and improve efficiency.
Looking ahead, he sees the next big opportunity in expanding last-mile services across Latin America and the Middle East:
“Ultimately, brands need more than a carrier – they need a logistics partner who can simplify duties, manage returns, and provide predictable landed costs.”