Make global shipping the most predictable part of your business

Built for TikTok-viral DTC brands doing $10M–$75M that are scaling faster than their international logistics—so WISMO, customs delays, bad DDP math, and SLA penalties stop being the riskiest part of your growth.

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The silent backbone of U.S. DTC brands in beauty, wellness and apparel

$250M+

Annual ecommerce revenue supported

3M+

Packages moved globally per year

170

Countries actively routed across our network

99%

On-time delivery to top international destinations (i.e. Canada, UK, Australia, Europe, and Japan)

The global shipping foundation required to scale profitably

Here are the five parts of your global shipping foundation you know you need to fix or fortify if you want growth and margin to hold (and not erode) as you scale

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SLA-proofing your TikTok growth

TikTok orders to the UK and EU have to land within five business days, or brands pay for it in penalties, lost impressions, and stalled international sales.

We engineer the shipping layer TikTok measures you on, so that:

All orders are routed to meet the 5‑day SLA
Tracking stays continuous from label to doorstep
Lane performance is monitored and optimized in real time

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DDP that doesn’t eat your margin

At a $40–$60 average order value, a $5–$7 error in duties, taxes, or fees can wipe out profit on an international sale. When DDP is configured correctly, international orders become profitable.

We structure your DDP so that:

Each market has a true landed-cost model
DDP is configured correctly with aligned VAT/GST, HS codes, and duty rates
Customers get their orders with no surprise fees

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Returns that don’t break your P&L

In the UK and EU, returns aren’t the exception, they’re the expectation. When reverse logistics isn’t engineered up front, otherwise-profitable international sales turn into a silent profit leak.

We design your international shipping so that:

Returns flow through regional hubs instead of one‑by‑one parcels back to the U.S.
RMA and refund timing are structured by market
Returned inventory is recovered and reintegrated quickly

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Network resilience engineered for what comes next

Weather, port congestion, labor strikes, regulatory shifts, and capacity crunches are a normal part of global logistics. With resilience engineered into your network, disruption becomes a logistics event, not a revenue event.

We design your international shipping infrastructure so that:

Multiple carriers and alternate lanes across the UK/EU/CA/AU keep orders routing
Service levels are assigned by lane and risk profile, with continuous performance monitoring
Built-in fallback options keep disruptions from becoming revenue problems.

Your international problem isn't shipping, its the infrastructure underneath it

Most international pain isn’t about finding a cheaper rate. It’s that your operations stack was built for a US-only world.

Domestic carrier mixes fall apart when you add new regions, a single US warehouse becomes a single point of failure, low-cost consolidators quietly cap you at 5–10% of revenue outside your home market, and platform-managed fulfillment trades away leverage and brand control just when you need them most.

Let us show you where your current solution breaks and how to rebuild it for scale.

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Not another 3PL. Not tech. A global network.

Most solutions are carrier-dependent, reactive, and pricing-driven. At EPG, we function as an operations-first, multi-carrier global network designed to prevent failures before they happen. Compare “Everyone Else” to how EPG runs cross-border.

Behind the scenes, we run the parts that actually make global delivery predictable:

True DDP architecture, so there are no surprise fees or quiet margin bleed.
Region‑specific carrier orchestration for UK/EU/CA/AU.
Smart local injection paired with the right last‑mile carriers.
Returns infrastructure built by market.
Regulatory‑aware routing for categories like supplements and beauty.
Delivery design aligned to TikTok’s SLAs.

We don’t just help you ship internationally. We build the global delivery layer that lets you scale without breaking.

✓ Manages global infrastructure
✓ Orchestrates the full cross-border system
✓ Prevents them by design
✓ Network with multiple options
✓ Transparent landed cost modeling
✓ Operations-first

Everyone Else

- Sells shipping rates
- Optimizes one lane
- Reacts after failures
- Carrier-dependent
- Black-box pricing
- Tech-first

Why epost?

From viral demand to a global operating system

We don’t hand you a rate card and walk away. We design, run, and keep tuning the global engine behind your growth.

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Map your demand and stress-test your current stack

We start by looking at where demand is already pulling you: fast-growing markets, shipping routes, sales channels, and SLAs (TikTok, Amazon, DTC), then stress-test your existing carrier stack and warehouse.

This is where our 30+ years per person of deep ops experience shows up in the questions we ask and the traps we help you avoid.

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Leverage an intelligent multi-carrier global network

We orchestrate across multiple carriers, lanes, and service levels, with DDP and landed cost modeling baked in so every lane is engineered for both reliability and profit.

Unlike integrators and consolidators, we make routing decisions based on real performance and resilience, not just the cheapest label.

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Implement with a dedicated team

Once the blueprint is set, your dedicated EPG team executes: integrations, label flows, routing rules, returns, reverse logistics, and exception handling. You get direct access to senior ops people who’ve seen every kind of disruption.

You get a long-term partner who owns outcomes with you and keeps tuning the system as conditions change.

If you don’t deliver globally, someone else will

And when they do, they’ll own your demand, your data, and your margins.

Right now, third‑party ecommerce platforms are quietly stepping into the gaps your global ops haven’t filled.

Amazon happily captures your international demand and trains shoppers to start with them, not you.
TikTok nudges you into Fully Managed so they—not your team—control the experience.
Temu resellers copy and undercut your hero SKUs, racing you to the bottom on price.

Every move chips away at your pricing power, brand control, and customer data.

The part of your business you still fully control is your global logistics infrastructure, and if you don’t build it, someone else will build their business on top of you.

FAQs

Will this replace our 3PL?

No. ePost Global sits underneath your existing 3PL and carrier mix as the global delivery layer. We plug into your current ecosystem and make it scale internationally without forcing a rip-and-replace.

Does this work with TikTok Shop?

Yes, as long as you control your own shipping. If you’re not in a Fully Managed model, we can align lanes, SLAs, and tracking with TikTok’s requirements so delivery performance supports, rather than drags down, your account health.

How fast can we go live internationally?

Most brands launch priority markets in 30–90 days, depending on category, product complexity, and compliance needs. The first wave typically includes UK/EU/CA/AU, with additional regions added once the initial lanes are performing.

What internal resources are needed?

You don’t need to build a new team. We primarily work with your Ops, CX, and finance leads to align lanes, SLAs, and landed-cost models, then integrate into your existing systems and processes with minimal disruption.

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