International Parcel

Cross-border parcel shipping built for how ecommerce actually moves

ePost Global is one of the largest international parcel consolidators in the United States, with 25 years of cross-border operations experience and a team with 900+ combined years of logistics expertise.

Our cross-border parcel shipping solutions give you the carrier flexibility, customs management, and tracking visibility to deliver across 200+ countries and territories.

Whether you need express delivery in 3 days or cost-optimized economy options for lightweight shipments, we match the right service to the right lane so your parcels arrive on time and your margins stay intact.

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23.3M

items shipped internationally (2025)

100+

carriers in our global network

200+

countries and territories served

25-40%

higher conversion rates with DDP

cross-border parcel shipping complications

The single-carrier international shipping gap

International parcel delivery has more failure points than domestic. Every shipment passes through aggregation, consolidation, customs clearance, airline uplift, and final mile delivery before it reaches your customer.

With a single carrier, a disruption at any one of those stages means your parcel stops moving and you have no alternative.

ePost Global operates as a consolidator, combining the volume of thousands of merchants to unlock deeper postal discounts and secure block space agreements with airlines that guarantee cargo capacity. Your parcels are processed and out the door in 24 hours or less.

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Eight tiers, one partner

International parcel shipping options for every speed, budget, and destination

We offer eight distinct cross-border parcel shipping products organized across three service tiers. Every option includes export compliance, simplified customs management, and returns capability. Your dedicated account team helps you select the right mix based on your shipping lanes, parcel profile, and customer expectations.

Expedited

Expedited Parcel with Delivery Confirmation
A faster international parcel service that typically delivers in 1-5 days door-to-door on most lanes, with full tracking to a delivered scan. It’s designed as a mid-tier option between economy/standard postal and express courier, balancing improved speed and visibility with more moderate costs.

Priority

Priority Parcel with Delivery Confirmation
Built for brands shipping heavier or higher-value goods.

4 to 8 days to Canada
5 to 10 days to Western Europe and rest of world
Our highest-capacity tracked product supports parcels up to 66 lbs and $2,500 declared value
DDP or DDU clearance to 200+ countries and territories
Dimensional weight pricing applies

Priority Packet Tracked
An economical tracked option for lightweight ecommerce shipments with broad reach.

4 to 8 days to Canada and Western Europe
5 to 10 days rest of world
Door-to-door tracking to 48 key countries (in-country tracking to all other destinations) across 228 countries and territories.
Max weight 4.4 lbs, $100 insurance included

Priority Parcel
A reliable first-class delivery option at competitive rates for brands prioritizing cost efficiency.

4 to 8 days to Canada
5 to 10 days to Western Europe
Covers 200+ countries and territories with DDP or DDU clearance
Max weight 4.4 lbs, in-country tracking

USPS

USPS Priority Mail International
A reliable mid-tier option for consistent international volume.

6 to 10 business days to 213 countries and territories
Handles packages up to 70 lbs (varies by country) with door-to-door tracking
$100 insurance included
Canada DDP available through the USPS D&T Chargeback Program

USPS Priority Mail Express International
This is the right option when your customer needs the order fast and you need confirmation it arrived.

3 to 5 business days to 193 countries and territories
Supports packages up to 70 lbs with door-to-door tracking
$100 insurance included
DDP available for Canada

USPS ePacket
Purpose-built for lightweight, lower-value ecommerce parcels to high-demand destinations.

3 to 7 business days to 39 key ecommerce markets including the UK, Canada, Australia, Germany, Japan, and South Korea
Door-to-door tracking (80%+ scan rate)
4.4 lbs max
$100 insurance included
DDP available for Canada

USPS IPA Packs
ePost Global provides IPA as a Postal Qualified Wholesaler, passing through wholesale economics for the most cost-sensitive lightweight shipments.

3 to 10 business days to 213 countries and territories
In-country tracking, DDU clearance
4.4 lbs max
$400 max package value

At a glance

Compare our cross-border parcel shipping options

Service	Tier	Transit (avg)	Max weight	Countries	Tracking	Clearance	Insurance	Best for
Expedited Parcel w/ Delivery Confirmation	Mid-tier	Under 2 weeks Most lanes	—	—	Door to door Full tracking delivered scan	—	—	Improved speed and visibility at moderate cost
Priority Parcel w/ Delivery Confirmation High capacity	Priority	4-8 days (CA) 5-10 days (intl)	66 lbs Up to $2,500 declared value	220+	Door to door	DDP or DDU	$100 included	Heavier or higher-value goods
Priority Packet Tracked	Economy	4-8 days (CA/EU) 5-10 days (ROW)	4.4 lbs	228	Door to door (48 key countries)* In-country elswhere	DDU	$100 included	Lightweight ecommerce with broad reach
Priority Parcel	Economy	4-8 days (CA) 5-10 days (EU)	4.4 lbs	220+	In-country	DDP or DDU	—	Cost-efficient standard delivery
USPS Priority Mail Intl	Priority	6-10 business days	Varies by country	213	Door to door	DDU Canada DDP available	$100 included	Consistent mid-tier international volume
USPS Priority Mail Express Intl Fastest	Express	3-5 business days	Up to 70 lbs**	193	Door to door	DDU Canada DDP available	$100 included	Time-sensitive orders needing confirmed delivery
USPS ePacket	Economy	3-7 business days	4.4 lbs	39 key markets	Door to door***	DDU Canada DDP available	$100 included	Lightweight lower-value shipments to high demand markets
USPS IPA Packs	Economy	3-10 business days	4.4 lbs Max $400 value	213	In-country	DDU	—	Most cost-sensitive lightweight shipments

* Door-door tracking to 48 key countries; in-country tracking to all other destinations
** Max eight varies by country
*** 80%+ scan rate

Not sure which service tier fits your business?

Our team will review your shipping lanes, parcel profile, and volume to recommend the right mix. No commitment required.

Get a recommendation

What makes ePost Global different?

ePost Global moved 23.3 million items internationally in 2025 across a 100+ carrier network. That volume generates the performance data, carrier relationships, and routing intelligence that smaller providers and single-carrier solutions can't match. We design custom routing by lane rather than routing through a fixed product catalog and we adjust as your volume, destinations, and compliance needs change.

Consolidation economics that lower your per-parcel cost

As one of the largest international parcel consolidators in the US, we combine merchant volume to maximize density per bag and container, unlocking postal discounts we pass directly to you. Sort-to-Light technology processes parcels in 24 hours or less, and block space agreements guarantee cargo capacity on every major lane.

Multi-carrier routing that adapts in real time

When disruptions hit, our network reroutes automatically. During the August 2025 trade disruption, rerouted volume scaled from 300 to 6,000–8,000 parcels per month and held. Brands on our network kept shipping. Brands locked into single carriers did not.

DDP pre-clearance that protects your conversion rate

Our DDP service eliminates surprise fees at checkout. DDP shipments achieve 95–99% on-time delivery. In the worst-performing DDU lanes, that drops to 3–40%. Brands using our DDP service see 25–40% higher international conversion because customers know the full cost before they buy.

Expert-led customs compliance

Automated HS code assignment breaks down on electronics, luxury goods, and food. Our team provides manual verification, commodity approvals coordination, and customs compliance consulting so parcels clear cleanly instead of getting flagged or delayed.

Customized returns management

Cross-border returns are now a purchase driver, especially in apparel and footwear. We configure returns by country with local drop-off, regional consolidation, or in-country processing options.

Learn more about our international returns management program

One partner for international and domestic

Our Domestic eDGE service extends the same multi-carrier routing logic to US parcels with 2–5 day delivery. Consolidate vendors without consolidating risk.

Learn more about Domestic eDGE

the stakes

International shipping margins don't disappear at checkout

International parcel shipping looks simple on a rate card.

The real cost shows up after you commit. One underperforming carrier and no fallback means you absorb the failures and the lost repeat purchases. Wrong customs documentation means your customers blame your brand, not customs.

The brands winning internationally work with partners who have the volume to drive postal discounts, the carrier network to absorb disruptions, and the operational speed to move parcels in hours. Across 23.3 million shipments, the gap between resilient networks and single-carrier dependency isn't incremental. It's the difference between 99% on-time delivery and 3%.

Frequently asked questions about cross-border parcel shipping

What is cross-border parcel shipping?

Cross-border parcel shipping is the process of sending packages from one country to another, including customs clearance, duties and taxes management, and final mile delivery to the recipient. ePost Global manages this entire process through a multi-carrier network covering 200+ countries and territories.

What is the difference between DDP and DDU for international parcels?

DDP (Delivered Duty Paid) means duties and taxes are paid by the shipper before the parcel arrives, so the recipient pays nothing at delivery. DDU (Delivered Duty Unpaid) means the recipient is responsible for any duties or taxes upon delivery. DDP eliminates surprise fees that cause delivery refusals and cart abandonment. Our data shows DDP achieves 95-99% on-time rates compared to as low as 3% for DDU in some markets.

How long does international parcel delivery take?

Transit times vary by service and destination. Our express option delivers in 3-5 business days. Standard tracked services range from 4-10 business days depending on the destination. Economy options typically deliver in 3-10 business days. Canada and Western Europe are the fastest lanes for most service tiers.

What size and weight limits apply to international parcels?

Our products cover a range from lightweight packets (up to 4.4 lbs) to heavier parcels (up to 66-70 lbs depending on service and destination). Our Priority Parcel with Delivery Confirmation supports the largest shipments at up to 66 lbs and 39" length. Your account team can advise on the best fit for your typical parcel profile.

Do you provide tracking on international shipments?

Yes. Five of our seven products include door-to-door tracking. Our two economy products provide in-country tracking after the parcel arrives in the destination country. Tracking is available through PPX and USPS portals depending on the product.

Can you help with customs compliance for complex product categories?

Yes. We provide expert-led HS code classification, commodity approvals coordination, and personalized customs consulting. This is especially important for electronics (lithium battery restrictions, dual-use regulations), food and beverage (EU import bans on animal products), and luxury goods (material composition documentation, import permits). Automated HS code systems frequently misclassify these categories, causing customs delays and rejections.

Do you offer international returns management?

Yes. Our returns management program is available across all products. We configure returns by market with options for local consolidation, regional hubs, or in-country processing. Returns are increasingly a purchase driver for international customers, and our Q4 data shows return rates spike to 6.1% in November (double the 3.2% annual average), making returns infrastructure essential during peak season.

Learn more about our international returns management solution.

How is ePost Global different from shipping directly with FedEx, DHL, or UPS?

Single carriers lock you into one network with no flexibility when disruptions occur. ePost Global is one of the largest international parcel consolidators in the United States, operating a multi-carrier network of 100+ providers across the globe. We combine merchant volume for deeper postal discounts, process parcels in 24 hours or less, and reroute automatically when a carrier underperforms or a trade disruption hits a lane. Our top carrier handles only 17.3% of volume (vs. 60-90% industry typical), which eliminates single-point-of-failure risk. We also provide growth advisory, dedicated account support, and personalized expansion guidance that large single carriers do not offer at the same level.

Talk with an expert

Start shipping internationally with confidence

Talk to our team about the right cross-border parcel shipping mix for your business. We will review your shipping lanes, parcel profile, and growth goals and recommend the service tiers that fit.

Already shipping internationally? See how our returns management integrates with outbound shipping.

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