New Introducing ePost TrueCost™

Know your landed cost before it lands.

TrueCost is one API that calculates and verifies shipping, duties, taxes, and fees before checkout, ensuring the final cost matches your invoice. Your international shoppers see the true total up front, so nothing surprises them upon delivery.

  • Any carrier, any fulfillment setup
  • DDP or DDU
  • Start with one capability
CheckoutShip to Berlin, Germany
  • Item screening passed
  • HS code 4203.10 validated for Germany
  • Duty and tax calculated
Leather jacket
€420.00
International shipping
€24.00
Import duty (4%)
€17.76
VAT (19%)
€87.73
Total today
€549.49
Due at delivery (DDP)
€0.00

Illustrative example

The problem

Surprise fees cost you the sale.

Cross-border shoppers walk away when duties and taxes show up after checkout, or when a parcel stalls in customs.

01

Charges at the door

Unexpected duty and tax bills at delivery are a top driver of cross-border cart abandonment.

02

Parcels stuck in customs

Missing or incorrect Harmonized System (HS) codes trigger holds that delay delivery and frustrate buyers.

03

Checkout that falls behind

Shoppers expect the full price up front. If your competitors show it and you don't, they win the order.

How it works

Screens first. Then calculates one verified number.

TrueCost screens every order before it calculates, so the price your shopper sees is the price they pay. Not an estimate.

CheckoutShip to Berlin, Germany
  • Item screening passed
  • HS code 4203.10 validated for Germany
  • Duty and tax calculated
Leather jacket
€420.00
International shipping
€24.00
Import duty (4%)
€17.76
VAT (19%)
€87.73
Total today
€549.49
Due at delivery (DDP)
€0.00
First-mile labelBerlin, DE
EPG 0000 0000 00

Illustrative example. Choose a step to see what it adds.

Pick what you need

Start with one piece. Add the rest when you're ready.

No platform migration and no bundle you don't need. Choose the capability that solves today's problem and plug it into the stack you already run.

Module

Address validation

Catch formatting errors before they hold up a shipment.

Module

HS code validation

Classify items by destination country before they ship.

Module

Duty and tax

Calculate charges without a full cart integration.

Module

ePost shipping costs

Quote ePost shipping fees for every international order.

Module

Label generation

Get a barcoded shipping label and capture parcel data.

Full solution

Landed cost at checkout

Show the complete total in your cart before the shopper pays.

Rethinking your cross-border partner? Don't start over.

You shouldn't have to move your whole operation to show an accurate price. TrueCost adds landed cost to the setup you already trust.

All-in-one platforms

Move checkout, carriers, and data onto one provider's stack.

ePost TrueCost

Add one API. Keep your carriers, 3PL, and storefront.

Why TrueCost

Built to fit your business, not the other way around.

Does TrueCost support DDP and DDU shipping?
Collect duties at checkout or let the buyer pay on arrival. TrueCost supports both incoterms, so you choose the model.
Does TrueCost work with my current carrier or 3PL?
TrueCost works for any international shipper, whatever carrier or fulfillment partner you use today.
Where does TrueCost's landed cost data come from?
A plugin-based backend draws on more than one data provider, so new sources plug in without rebuilding your integration.
What can TrueCost show me about shopper demand?
Every API call and cart quote is logged, giving you visibility into shopper behavior, including orders that never ship.

See the true cost of your next international order.

Walk through TrueCost with our team and find the right starting point for your checkout.

  • Start with one capability
  • Works with your current carrier or 3PL
  • DDP or DDU, your choice

Already an ePost customer? Talk to your account team about adding TrueCost.

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