Category: Shipping Intelligence

Our review of more than 20 million parcels shows why eCommerce retailers gain from a multi-carrier strategy. Relying on a single carrier creates blind spots that can drain profit and damage customer trust. These gaps...

The past few years have been an unexpected yet mandatory crash course in logistics risk management for most eCommerce businesses. From natural disasters to labor strikes to sudden trade rule changes, supply chains have been tested in ways few companies...

Imagine you buy a pair of shoes online. You’re excited, but when they arrive, they don’t quite feel right. Usually you’d send them back, wait for the refund, and hope everything goes smoothly. But what if you got to keep...

The international shipping arena is about to undergo a significant transformation that will impact every business shipping products across borders. Starting September 1, 2025, the Universal Postal Union (UPU) will enforce new regulations requiring valid Harmonized System (HS) codes for...

You’ve got the product and the packaging, and you’re ready to ship, but if the six-digit Harmonized System (HS) code on your commercial invoice is off, even slightly, you’re opening the door to serious problems. Although a simple mistake, it...

In professional sport, few stories capture as much of the human spirit as that of Bud Cauley. This past weekend at the 2025 FedEx St. Jude Championship, Cauley solidified a 14th place...

Your TikTok finally popped off, or your email campaign just crushed it. Suddenly you’re staring down 10,000 orders, and your direct-to-consumer shipping operation isn’t ready. Whether you’re a small brand with a viral product, a growing eCommerce business expanding nationally,...

Among the sea of shipping documents required to cross international borders, one stands out: the commercial invoice. You can think of it as your shipment’s passport, and without it, your goods can get stuck in customs limbo. But what is...

You probably think a lot about how your packaging looks. But have you thought about how much it’s costing you every single day? Every oversize box, flimsy filler, or clunky packing step adds up, and not in your favor. Most...

Does your shipping partner have friends? Because when peak season chaos hits, relying on just one carrier won’t cut it. The busiest time of year tests your entire shipping operation, and retailers that rely on single-carrier networks often learn the...