Category: Shipping Intelligence

What happens to your shipping operation when 170 million U.S. TikTok users can turn a product viral overnight?  What started as just a short-video app is now a global commerce engine, reaching 1.5 billion monthly active users and driving impulsive,...

Most eCommerce brands begin with a handful of orders and a carrier pickup out back. At that stage, a mislabeled SKU might delay a single box and that’s the end of it. However, as volume rises, small mistakes can easily...

While businesses invest heavily in supply chain resilience for parcel operations, international mail remains a critical vulnerability. For regulated industries—automotive manufacturers...

Most people know what happens in a tax audit: The IRS checks your returns to confirm income and deductions match your records. Customs works the same way, except the paperwork tracks freight instead of paychecks. Every shipment entering or leaving...

Our review of more than 20 million parcels shows why eCommerce retailers gain from a multi-carrier strategy. Relying on a single carrier creates blind spots that can drain profit and damage customer trust. These gaps...

The past few years have been an unexpected yet mandatory crash course in logistics risk management for most eCommerce businesses. From natural disasters to labor strikes to sudden trade rule changes, supply chains have been tested in ways few companies...

Imagine you buy a pair of shoes online. You’re excited, but when they arrive, they don’t quite feel right. Usually you’d send them back, wait for the refund, and hope everything goes smoothly. But what if you got to keep...

The international shipping arena is about to undergo a significant transformation that will impact every business shipping products across borders. Starting September 1, 2025, the Universal Postal Union (UPU) will enforce new regulations requiring valid Harmonized System (HS) codes for...

You’ve got the product and the packaging, and you’re ready to ship, but if the six-digit Harmonized System (HS) code on your commercial invoice is off, even slightly, you’re opening the door to serious problems. Although a simple mistake, it...

In professional sport, few stories capture as much of the human spirit as that of Bud Cauley. This past weekend at the 2025 FedEx St. Jude Championship, Cauley solidified a 14th place...