ePG Insights

Australia, a land of vast opportunities and a thriving economy, stands tall as the 12th largest economy globally. In 2021, they boasted a nominal gross domestic product of 1.6 trillion USD. Considering this, it makes sense that you might be thinking about expanding business and shipping packages to the Land Down Under. When it comes to international shipping, especially for eCommerce businesses, ensuring the safe and timely delivery of your packages is crucial for the sustained success and expansion of your brand. That’s why understanding the reliable shippers who can navigate the complexities of Australian logistics is crucial to unlocking the potential of this vibrant market. In this post, we’ll walk you through choosing a partner, so you can start shipping packages to Australia with ease.

How to Select an Excellent Shipping Partner

There are more than 9,000 miles from the USA to Australia. So when you’re looking to expand, it’s important to think carefully about how you will get packages across such a vast distance. 

Although it may be enticing to take on this challenge yourself, working with a shipping partner is the optimal choice as they offer comprehensive assistance throughout the shipping process. From determining customs value and navigating package dimensions and weight to providing accurate shipping quotes, tracking numbers, and estimated transit times, they ensure a seamless experience from drop-off to delivery.

Plus, full-service shipping companies often have established networks and partnerships with alternative carriers beyond the traditional couriers like DHL, FedEx and UPS, that enable them to consolidate shipments from multiple businesses, resulting in more efficient use of transportation resources, shorter delivery times, and reduced costs.

Here are a few steps you can take to obtain the desired results from your quest for an ideal shipping partner: 

• Consider Your Shipment Needs – Are you engaged in ongoing business with Australia, regularly sending shipments to the country, or is this your first venture into the Australian market? Understanding your business needs is crucial as it will determine the specific requirements you have from your shipping provider. The level of volume and frequency of your Australian business will greatly influence the expectations and demands you place on your shipping partner.
• Perform a Cost Comparison – Like with most things, when it comes to shipping, you get what you pay for. So although it may not always be the best option to choose the cheapest shipping provider, it is helpful to have some idea of how much different companies charge for their services. You should perform a full shipping cost comparison between different providers to accurately determine what a reasonable price to pay for this service is. 
• Read Customer Reviews – Comments left by previous customers are not the only metric that you should examine when considering which shipping provider to utilize, but they are another tool in your toolbox. Read what others have had to say about a particular shipper in the past to get a better idea of how previous customers felt about their experience dealing with that company. It just might help you avoid getting into business with a less-than-ideal shipping provider. 

Understanding Your Shipping Needs

Selecting the right provider for shipping packages to Australia means relying on a basic understanding of the services you need in the first place. Every business is unique, and so too are their shipping needs. 

Assessing Your Shipping Requirements

Collaborate closely with your warehouse and logistics team to gather precise and trustworthy data on the volume and frequency of your shipments to Australia. They possess invaluable insights that can help you make informed decisions regarding the shippers best equipped to support your needs.

Additionally, take into account the delivery timelines and service level requirements specific to your business. Are specialized services necessary, or do your shipments need to reach customers within tight deadlines? These considerations are essential factors to consider as you strategize the most effective shipping solutions for your business.

Identify Shipping Preferences

Think about your customer base and what they value most. Are they looking for:

• Affordability
• Reliability
• Speed
• Trackability 

Knowing your focus will be helpful in choosing a company to work with.

Researching Delivery Partners

Spending time researching your ideal shipping partner can ensure seamless delivery of your packages to Australia. This information empowers you to make informed decisions, aligning your business with reliable shipping partners who will efficiently transport your packages to their destinations.

Exploring Shipping Carriers

When exploring shipping carriers, you’ll need to know about their shipping options as well as their ability to take care of your orders the way you need them taken care of. Consider the following: 

• Reputation – Does the shipping provider you are considering have a strong reputation in the industry? What are other businesses saying about them? 
• Coverage Area – Many parts of Australia are quite remote and challenging to get to. You need to work with a carrier that can deliver your packages even to customers that are in some of the harder-to-reach parts of Australia, and don’t have extra surcharges for the outer delivery areas.
• Services – When researching carrier services to work with, it is essential to ensure that your chosen provider can meet your specific service requirements. It is crucial to partner with a company that can deliver on a range of services you may need. If your customers have come to expect prompt delivery within a specific number of business days, it is important to select a carrier that can consistently meet these expectations.

Consider Customer Testimonials 

Businesses can harness the power of customer testimonials to gain valuable insights into the experiences of individuals who have previously utilized a service. However, it is crucial to expand your research beyond testimonials solely available on the shipper‘s website. While those testimonials may be positive, seeking out neutral third-party websites ensures a more comprehensive and trustworthy assessment of the shipping service. By relying on reputable sources, you can make more informed decisions based on a broader range of feedback.

Compare Shipping Rates and Fees

Run a full comparison between all possible shipping providers to determine how much of your budget their services will consume. Make sure you are running an apples-to-apples comparison as far as the total cost of shipping packages to Australia is concerned backed by each provider you are considering. 

Assessing Delivery Partner Capabilities

Testing the capabilities of each delivery partner is another critical task to perform before agreeing to a partnership.

Here are some things to consider:  

International Shipping Expertise

You are looking for a partner that knows the ins and outs of shipping packages to Australia, and you can’t rely on just anyone. You should ask questions about the level of experience your potential shipping partner has in the industry. Are they trusted partners that you know you can rely upon to get your international shipping services properly handled?

Test their knowledge by asking them questions relevant to international service. For example, do they know which customs regulations are necessary to get items into Australia? Are they aware of how Australian customs and tariffs may have a dramatic impact on the final price that you must pay to get items into the country? If they are not able to answer basic questions like this, then you need to move on to another provider. They clearly don’t understand the potential challenges that could arise, and that should worry you. 

Delivery Options and Timelines

Customers’ expectations of delivery times are through the roof. Marketingweek.com explains that customer expectations are up across the board: 

“Customers are increasingly expecting superior experiences, so brands must use data to understand them better and ensure marketing is truly useful and relevant.”

Therefore, it is necessary to evaluate potential delivery partners based on their ability to help you with shipping packages to Australia. It’s important to have the details about how they will help you get packages to customers, in addition to understanding the cost structure that a provider is offering related to the package delivery systems they can provide. It is only when you put this all together that it may finally start to make sense which providers you should ultimately use. 

Extra Services and Support

Don’t forget that it might be necessary to request add-on services and additional levels of support to get your packages where they need to go. You will likely have to pay more for a service like this, but it can be worth it to you if you can guarantee that your items will get where they need to go in the manner that they need to arrive. 

Choosing ePost Global as Your Global Shipping Partner

When it comes to shipping packages to Australia, ePost Global stands out as the premier delivery partner. Our commitment to excellence ensures that you receive top-notch service and a wide range of flexible options tailored to meet your specific shipping needs. With ePost Global, you can expect nothing less than an exceptional shipping experience that meets you where you are.

Outstanding Customer Service

At ePost Global, we take pride in delivering a seamless experience for our customers. With our dedicated team, rest assured that your shipments will reach their intended destinations promptly and reliably.

What sets us apart is our commitment to designing a tailored shipping plan that caters to your specific requirements. We understand that each client is unique, and our goal is to surpass your expectations in getting your packages delivered throughout Australia. Additionally, we offer comprehensive customer support throughout the shipping process, ensuring that you receive assistance and guidance every step of the way.

Global Shipping Expertise

When it comes to matters as crucial as international shipping, it’s always wise to rely on the expertise of professionals. At ePost Global, we boast years of experience in international shipping, including to Australia. We are well-versed in the challenges that arise when delivering packages worldwide, and our mission is to navigate those obstacles seamlessly and ensure the successful delivery of your items.

Our team of knowledgeable customer service representatives is adept at what they do and is readily available to assist you in your endeavor to transport goods across the globe. While many businesses prioritize finding the cheapest way to ship, we understand that to keep customers happy, it’s important to find the best way to ship. We prioritize finding the optimal shipping solution to ensure customer satisfaction.

Flexible Shipping Options

No matter what your specific needs are, we are here to help. We know that there is no one-size-fits-all approach when it comes to international shipping. Instead, we will help you create shipping solutions to help make shipping a breeze.

You can trust our dedicated team to deliver exceptional results and assist you in designing the ideal plan that caters to your customers’ needs. Whether it’s streamlining your logistics processes, optimizing transit times, or implementing specialized services, we are here to ensure your packages reach their destinations efficiently and reliably.

Get Started Shipping to Australia with ePost Global

Seize the opportunity to expand your business and maximize revenue by meeting the demand in Australia. At ePost Global, we are dedicated to being your trusted delivery partner, working closely with you to turn this opportunity into a reality. Whether you are shipping to major cities like Sydney or Melbourne or reaching remote destinations across the country, we have the expertise to ensure your shipments are handled with utmost care and efficiency.

When researching shipping partners, you’ll find that ePost Global stands out as the superior choice. Our commitment to excellence and customer satisfaction sets us apart from the competition. We are ready to welcome you as our new client and provide you with exceptional shipping solutions tailored to your specific needs. Don’t miss out on the chance to benefit from our reliable services and make your mark in the Australian market.

Get in touch with ePost Global today to start shipping to Australia with confidence.