In a new episode of FreightWaves’ What the Truck?!?, ePost Global’s Vice President of E-commerce Solutions, Carlos Barbosa, discussed findings from the company’s analysis of 20 million parcel shipments – revealing that brands leveraging multi-carrier networks perform 37% better than those relying on a single carrier.
Barbosa explained that the performance gap stems from gains in speed, reliability, and cost control:
“It’s about all of the above – speed, stability, and fewer disruptions through tough seasons like peak. A multi-carrier strategy gives shippers leverage and predictability.”
He also cautioned that single-carrier dependency leaves retailers vulnerable to labor disputes and pricing surges, pointing to last year’s Canada Post strike as an example.
“When all your eggs are in one basket, you lose flexibility. Our clients using multiple carriers kept packages moving even through major disruptions.”
