Logistics is an industry that is always changing. That is why we’re strongly committed to keeping our customers up to date on the constant global changes.
Fast, Cheap, And Good: What’s The Right Combo For eCommerce Shipping?
December 10, 2024“Fast, cheap, and good: Pick two” illustrates the tough choices eCommerce businesses face when crafting a shipping strategy. Do you prioritize affordability and risk slower delivery times? Or do you aim for speed and quality but with a higher price...
The Hidden Link Between Shipping and Post-Purchase Behavior
November 22, 2024Closing a sale is hardly the end of an ecommerce transaction. Rather, it’s just the beginning of the final phase, known as the post-purchase experience. According to a survey, 93% of consumers consider the post-purchase experience important, and 83% say...
Meet Renee Gutierrez, Network Performance Analyst at ePost Global
November 21, 2024An example of our core value, “Strive to be customer’s ideal partner” Meet Renee, with nearly 11 years at ePost Global, Renee embodies our core value: “Strive to be our customers’ ideal partner.” Starting as a temp, she’s...
Canada Post Strike: Impact and Delivery Alternatives
November 18, 2024On Friday morning, Canadian postal workers began a nationwide labour disruption, pausing operations and significantly impacting the country’s postal service. Represented by the Canadian Union of Postal Workers (CUPW), Canada Post workers are striking to address concerns over pay, working...
Are Returns Eating Into Your Profits? Top Tips for Reducing Returns
November 8, 2024Returns can be a silent profit killer for any eCommerce business. While online shopping offers convenience to consumers and a lower barrier to entry for merchants than traditional in-store retail, it also comes with higher return rates—much higher. One study...
Mastering Customer Retention: How Shipping Experience Impacts Loyalty
November 1, 2024Retaining an existing customer is five times cheaper than acquiring a new one. So when it comes to eCommerce, customer retention isn’t just a bonus—it’s essential to building a sustainable business. While discounts, incentives, loyalty programs, and similar strategies play...
The Brand-Damaging Effect of Poor Shipping Reviews: Are You at Risk?
October 28, 2024In eCommerce, the customer experience doesn’t end the moment an order is placed—it extends all the way to the final mile of delivery. A smooth, reliable shipping experience leaves customers satisfied and eager to return. But on the flip side,...
USPS Reliability: What’s Changed, What’s Coming, and the Importance of Consistent Shipping
October 21, 2024In recent years, the United States Postal Service (USPS) has undergone significant changes, and more are on the horizon. These shifts, driven by a combination of evolving service standards, leadership decisions from the Postmaster General, and broader operational challenges, are...
Meet Adriana Nava, Onboarding Admin
October 18, 2024An example of our core value, “Strive to be customer’s ideal partner” At ePost Global, we believe that our people are what set us apart—and Adriana Nava is a shining example of that! As an Onboarding Admin, Adriana ensures a...
eCommerce Growth in UAE: How Expats Are Fueling the Surge
October 15, 2024eCommerce growth in the United Arab Emirates is experiencing a significant surge, with the country becoming one of the fastest-expanding markets in the Middle East. But what’s driving this boom in the UAE? A key force is the country’s large...
Meet Melissa Rado, in charge of Global Channel Sales at ePost Global
October 10, 2024An example of our core value, “Collaborate and Enhance the Team!” For today’s feature we speak with Melissa, a long-standing member of the ePost Global team who brings a wealth of experience from both the logistics and software industries. After...
5 Benefits of Prepaid Duties and Taxes When Shipping Internationally
October 10, 2024Shipping internationally can be complicated, and for eCommerce businesses, unexpected costs can quickly derail customer satisfaction. One of the key decisions you’ll face is whether to prepay duties and taxes on shipments. While it might seem easier to let customers...
