Job Title: Commercial Manager
Reports to: VP of eCommerce
Location: Cypress, CA or Itasca, IL
Supervision: Yes
Compensation: $90,000 – $100,000 annually based on experience and qualifications
Position Summary
The Commercial Manager plays a critical leadership role in driving cost optimization, strategic pricing, and operational efficiency across ePost Global’s international logistics network. This position manages the
Commercial/Pricing team and is responsible for their continuous development and growth. The Commercial Manager is also instrumental in formulating pricing strategies, guiding data-driven decision-making, supporting revenue growth initiatives and vendor negotiations. The Commercial Manager will collaborate closely with cross-functional departments including Sales, Operations, Customer Service, Finance, Export, and Billing to align pricing models with business goals, ensure customer satisfaction, and strengthen competitive positioning in the marketplace.
Key Responsibilities
- Lead and manage the Commercial department, providing direction, mentorship, and development
opportunities to team members. - Design and implement pricing strategies and cost analyses that support profitability and long-term
growth. - Oversee preparation of complex pricing proposals for domestic and international mail, publications,
and parcel services. - Serve as a strategic advisor to Sales and Executive leadership, providing insights on transportation
market trends and competitive benchmarks. - Coordinate with internal stakeholders to ensure alignment of pricing initiatives with operational
capabilities and client expectations. - Develop and maintain comprehensive pricing models and reporting dashboards using advanced
Excel and business intelligence tools. - Support negotiations with vendors to ensure ePost Global has the most competitive rates in the
market. - Resolve billing discrepancies and client pricing issues through collaboration with A/P, Billing, and
Customer Service teams. - Recruit, train, evaluate, and retain top talent within the Commercial department.
- Drive process improvement initiatives, automate workflows, and establish best practices for scalable
pricing operations. - Ensure departmental KPIs and SLAs are met, reporting progress regularly to senior leadership.
- Perform other related duties and strategic assignments as directed by senior management.
Job Knowledge and Skills
The duties and responsibilities described above are the essential functions of the job. The qualifications
below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree in Business, Finance, Logistics, or related field preferred; Associate degree and
equivalent experience will be considered - 5+ years of experience in commercial/pricing roles within logistics, with at least 2 years in a
supervisory or management capacity. - Exceptional analytical and quantitative skills with the ability to interpret data and forecast impact.
- Advanced proficiency in Microsoft Excel; experience with data visualization, SQL, Python or pricing
tools is a plus. - Strong leadership skills with a proven ability to manage, motivate, and develop high-performing
teams. - Effective communicator with the ability to present complex pricing concepts to internal stakeholders
and customers. - Highly organized with the flexibility to thrive in a fast-paced and evolving environment.
- Strong problem-solving skills and attention to detail.
- Being bilingual in English and Spanish is a plus.
What We Offer
- Retirement Savings: Choose from 401(k) pre-tax contributions
- Medical, Dental Insurance
- Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
- Vision and other Voluntary benefits and discounts
- Paid time off & paid holidays
ePost Global is an Equal Opportunity Employer
- FLSA Status: Exempt
- Family: Commercial
