Director of Engineering, Logistics Solutions (Itasca, IL or Cypress, CA)

Job Title: Director of Engineering (Logistics Solutions)

Location: Cypress, CA or Itasca, IL

Supervision: Yes

Compensation: $180,000

Position Summary

ePost Global is seeking a Director of Engineering – Logistics Solutions to lead the design, development, and delivery of technology solutions that power our cross-border logistics network. This role blends strategy with execution: you’ll set the technical direction while also ensuring integrations, data flows, and client-facing systems are delivered on time, at scale, and with measurable business impact.

This is a hands-on leadership role, ideal for someone who can bridge logistics operations, technology, and engineering execution.

Key Responsibilities

• Engineering Leadership
  • Lead the build and delivery of logistics technology solutions, covering cross-border parcel
    processing, customs compliance, billing, and tracking.
  • Manage onshore and offshore engineering resources, ensuring reliable delivery against business requirements.
  • Establish best practices for development, testing, and deployment in a lean environment.
• Solution & System Design
  • Architect end-to-end solutions across carrier integrations, customs systems, and client platforms (e.g., Shopify, ERP, OMS, WMS).
  • Translate operational and customer needs into technical designs and working solutions.
  • Balance short-term tactical fixes with scalable long-term architecture.
• Data & Integration Ownership
  • Oversee the development of APIs, ETL pipelines, and reporting frameworks.
  • Ensure accuracy, scalability, and compliance of data exchanged with carriers, customs authorities, and clients.
  • Implement monitoring and performance metrics for critical data flows.
• Collaboration & Execution
  • Partner with operations, product, and client onboarding teams to ensure solutions align with
    business goals.
  • Manage vendor relationships and guide third-party implementations.
  • Deliver integration templates and playbooks to accelerate client onboarding.

Job Knowledge and Skills

Must Haves

• 10+ years of experience in engineering, systems architecture, or solutions delivery, with at least 5 years in logistics, e-commerce, 3PL, or parcel delivery.
• Proven track record of leading engineering teams (including offshore resources) and delivering
  enterprise-level logistics solutions end-to-end.
• Deep understanding of cross-border logistics, including customs clearance, duty/tax automation, and carrier integrations.
• Hands-on technical skills in systems integration (APIs, middleware, iPaaS), cloud platforms (AWS, Azure, or GCP), and data architecture (SQL, ETL, BI).
• Strong communication and stakeholder management skills across executives, operations leaders, and clients.
• Enterprise Architecture Leadership
  • Define and maintain the enterprise architecture roadmap for logistics, data, and client
    integration systems.
  • Align technology decisions with business strategy, ensuring scalability, compliance, and cost-effectiveness.
• Logistics & Cross-Border Solutions
  • Design solutions to support customs clearance, duty/tax automation, and carrier integrations.
  • Ensure systems meet operational, regulatory, and customer requirements across multiple geographies.
• Data & Systems Integration
  • Oversee data architecture, ETL pipelines, and reporting frameworks.
  • Drive standardization of APIs and data exchange with carriers, customs, and clients.
  • Partner with vendors to optimize TMS, WMS, OMS, and parcel systems.
• Execution & Collaboration
  • Translate business needs into technical designs and implementation plans.
  • Work closely with operations, engineering, and product to roll out new capabilities.
  • Develop templates and best practices for client onboarding and solution deployment.

Qualifications

• 10+ years of experience in technology architecture, with at least 5 years in logistics, e-commerce,
  3PL, or parcel delivery.
• Proven ability to design and implement enterprise-level logistics or cross-border shipping solutions.
• Deep knowledge of carrier systems, customs compliance, and duty/tax automation.
• Strong technical foundation in systems integration (APIs, microservices, iPaaS) and data
  architecture (SQL, BI, ETL).
• Experience with cloud platforms (AWS, Azure, or GCP).
• Excellent communication and stakeholder management skills; comfortable working with executives,
  operations leaders, and technical teams.
• Experience in a lean or high-growth 3PL/parcel environment.
• Track record of bridging business and technology to drive measurable operational improvements.
• Ability to build and lead a small solutions or architecture team over time.
• Ability to manage and lead offshore development or support teams effectively.

What We Offer

• Retirement Savings: Choose from 401(k) pre-tax contributions
• Medical, Dental Insurance
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays

ePost Global is an Equal Opportunity Employer

• FLSA Status: Exempt
• Family: Engineering