Shipping Intelligence

Imagine you buy a pair of shoes online. You’re excited, but when they arrive, they don’t quite feel right. Usually you’d send them back, wait for the refund, and hope everything goes smoothly. But what if you got to keep...

The international shipping arena is about to undergo a significant transformation that will impact every business shipping products across borders. Starting September 1, 2025, the Universal Postal Union (UPU) will enforce new regulations requiring valid Harmonized System (HS) codes for...

You’ve got the product and the packaging, and you’re ready to ship, but if the six-digit Harmonized System (HS) code on your commercial invoice is off, even slightly, you’re opening the door to serious problems. Although a simple mistake, it...

Your TikTok finally popped off, or your email campaign just crushed it. Suddenly you’re staring down 10,000 orders, and your direct-to-consumer shipping operation isn’t ready. Whether you’re a small brand with a viral product, a growing eCommerce business expanding nationally,...

Among the sea of shipping documents required to cross international borders, one stands out: the commercial invoice. You can think of it as your shipment’s passport, and without it, your goods can get stuck in customs limbo. But what is...

You probably think a lot about how your packaging looks. But have you thought about how much it’s costing you every single day? Every oversize box, flimsy filler, or clunky packing step adds up, and not in your favor. Most...

Does your shipping partner have friends? Because when peak season chaos hits, relying on just one carrier won’t cut it. The busiest time of year tests your entire shipping operation, and retailers that rely on single-carrier networks often learn the...

For eCommerce businesses shipping internationally, few things seem more straightforward than the box labeled “country of origin.” But after handling more than 100 million global shipments, we can say this with confidence: Misidentifying the country can bring your cross-border operations...

For many eCommerce businesses, tariffs are feeling like one of the biggest wild cards in international shipping. As trade policy shifts and newly proposed tariffs become reality, more companies are finding themselves caught off guard, facing unexpected duties and rising...

Tapping into international markets offers substantial benefits for eCommerce businesses, such as revenue growth, market expansion, and increased brand awareness. As one of the largest and most advanced eCommerce markets in Europe, the UK presents a promising opportunity for U.S....

As an eCommerce business, you most likely know this scenario: A customer reaches checkout, hits the dropdown box to find only one shipping method, with a vague 7- to 10-day window and no delivery estimate. They abandon the shopping cart...